Services to improve your operating efficiency
Application Development
We can provide custom application development to meet the specific needs of your business an a variety of platforms including iSeries, Intel and Unix Servers.
Expert services include:
- Gathering business requirements
- Producing detail technical design specifications
- Application integration (middleware)
- Technical team leadership
- Conversion assistance
Desktop, Server and Data Mining Utilities
Customized utilities can automate many manual desktop, server or office functions. Ask how these utilities might increase the productivity of your office personnel.
Decision Support
Many of todays business processes are considered too complex or too fluid to automate. Oftentimes companies misuse training dollars and waste valuable training resources in an effort to make complex business decisions quickly at the point of customer contact. We can automate those decision processes. This reduces training time and ensures consistency in your complex customer facing applications.
Application Support
We can provide application support to meet the specific needs of your business an a variety of platforms including iSeries, Intel and Unix Servers.
Expert services include:
- Troubleshooting
- Problem resolution
- Root-cause analysis
- Improving application availability
- Increasing application performance
Technical Documentation
We can produce high quality technical documentation designed to meet the specific needs of your IT organization.
- Training materials for technical staff and end users
- Technical documentation to ensure smooth knowledge transfer
- Network and infrastructure diagrams
IT Audit Support
We can perform an IT audit review and remediate any audit items that might exist.
We will review your information protection policies, determine if they are suitable for your organization and ensure the policies are being properly enforced. Expert services include:
- Source Management review
- Change Management review
- Security review of your applications, platforms, networks and databases
- Information protection policy enforcement review
